The North Carolina TSA (Telephone Solicitation Act) provides consumers with a powerful means of legal recourse to these violating messages and calls. Consumers have the right to file a lawsuit for each violation, where they were contacted without express invitation or permission.
A violation of the TSA may entitle you to $500, and if a company has messaged you multiple times, you may be able to recover up to $5,000 or more for those calls or texts.
If you are receiving calls or texts messages in violation of the North Carolina TSA, you should keep a written record of the contact and tell the caller to stop. A best practice is to take a screenshot of the call or text.
Marcus & Zelman has a wealth of experience representing people who have received unwanted calls and texts nationwide, and have helped consumers like you recover thousands of dollars for telemarketing violations. We are here to help you with a FREE assessment of any potential lawsuits you may be able to bring.
No. The North Carolina TSA prohibits ANY voice or text communication made through an auto-dialer to a person’s phone, unless that person first gave express permission to be contacted in writing. The law applies to telemarketers, banks, collection agencies, credit card companies, and any other company that uses an auto-dialer to make these calls or texts.
Yes. The North Carolina TSA prohibits texts and calls after a consumer has told them to stop. The TSA also requires companies to regularly maintain and abide by an internal do not call list of those people who have requested not to be contacted. If you’ve told a company not to continue contacting you and they have not listened, you may be entitled to recover damages from $500-$5000 for each and every message or call after you requested that they stop.
Yes. If the text message was sent with an autodialer, you may be able to obtain a monetary recovery for each and every message.
No. If you are on the national DNC Registry and receive a telemarketing call or text from a telemarketer, you can likely sue that caller for monetary compensation for each and every message.
Every call or text message that violates the North Carolina TSA means recoverable damages for a consumer. $500 for the first violation, $1000 for the second violation, and $5000 for the third and any other violation that occurs within two years of the first violating call or text.